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Recognize Suspicious Claims - Motor Vehicle

  • Cash purchase of late model new vehicle
  • Out-of-state purchases
  • Individual named as lien holder
  • Insured has no bill or the bill of sale is out of line with car’s value
  • Vehicle is totally burned
  • Vehicle Identification Number(VIN) of the damaged car does not match VIN of the insured car or match the model shown in appraisal photographs
  • NICB cannot match VIN
  • VIN place is different that VIN on the title
  • Vehicle was rebuilt
  • Prior loss or salvage on vehicle
  • Prior owner cannot be located
  • All vehicles in accident taken to the same body shop
  • Recently duplicated or assigned title
  • Counterfeit title documentation
  • Insured is unemployed
  • Insured wants to retain title to salvage
  • Loss takes place between issuance of binder and state-mandated pre-inspection (where applicable)
  • Premium paid in cash
  • Comprehensive coverage only
  • Duplicate coverage
  • Repair shop estimates include repairs that body shop is not equipped to handle (painting, straightening)
  • Body shop has history of high damage claims
  • Appraiser/adjuster is threatened or offered a bribe for a quick settlement
  • There is heavy property damage to vehicles indicating a major collision – no bodily injuries are reported
  • Salvage or repair shop takes active interest in claim
  • Repair or installation bills are numbered consecutively or dates show work done on Sundays or holidays
  • Two vehicles are involved with heavy damage to struck vehicle and relatively light damage to striking vehicle
  • The striking vehicle is a rented car
  • Accounts of the accident by drivers, passengers and witnesses appear rehearsed or are conversely inconsistent
  • Appraisal photographs show only close-ups of the damage, but not enough of the car to identify the make and model
  • Vehicle is covered and…
    • No ignition or steering column damage
    • Carefully stripped lug bolts and washer put back
    • Extensive body damage and no towing charges; vehicle remains drivable
  • Car shows signs of previous damage
  • Damage does not match type of accident claimed

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